Coronavirus Information

The City of Elgin, the State of Illinois, and the Federal Government have all declared a state of emergency due to the coronavirus pandemic. The Governor of Illinois has issued a "stay at home" order effective March 21 at 5 p.m. through April 7, 2020.

Confirmed cases of the novel or new coronavirus known as COVID-19 have been identified in both Kane and Cook counties. The City of Elgin is working with its partners at the city, county, and state levels on preparations and precautions regarding the spread of the coronavirus while continuing to monitor the worldwide outbreak of the coronavirus.

Coronavirus disease (COVID-19) is an infectious disease caused by a newly discovered coronavirus. It first appeared in China in 2019, and since then has been detected in countries throughout the world. Contracting the virus can have particularly severe outcomes for those:

  • aged 65 and over
  • with compromised immune systems
  • with underlying medical conditions

The City will continue to take steps to keep residents, staff and visitors healthy, safe and informed. New information and updates will be posted on our website and on our social media channels.

To read more about the city’s response to coronavirus, frequently asked questions, guidance, view video briefings and the mapping resource center, click on the links below.

Coronavirus Cases

Cases in Illinois

Deaths in Illinois

Cases in Elgin

Deaths in Elgin





*Numbers updated daily by 7 pm. Last updated at 3/27/2020 6:30 P.M.
**Total # of persons reported electronically for testing of COVID-19 at IDPH, commercial or hospital laboratories. All numbers displayed are provisional and subject to change.

For the most up-to-date information on Illinois case counts, including cases by county, visit the IDPH website.

What’s Happening in Elgin

Water Bills 

The City is waiving late fees for non-payment of utility bills and water service will be maintained on delinquent accounts until further notice. Staff will continue issuing notices of delinquency, but late fees will be waived and payment plans arranged for those experiencing economic hardships during this time. Water bills can be paid online at or over the phone by contacting 311. 


The Elgin Branch Court (150 Dexter Court, Elgin), and Kane County Branch Court (530 S. Randall Road, St. Charles) will be closed through Friday, April 17, and re-open Monday, April 20, 2020. All bond call matters that were previously heard at the Elgin Branch Courts will be heard at the Kane County Judicial Center until April 20, 2020. You can read the press release here.


Elgin adjudication hearings have been postponed until further notice. Letters are being sent to all individuals who had March and April court dates. For appeals and/or questions regarding parking tickets, tows, and ordinance violations you can call the Adjudication department at 847-289-2664 or email If using email, please include your citation number.


The Elgin Police Department will not be enforcing Odd/Even Parking temporarily and until further notice. Parking enforcement will continue for violations like blocking a fire hydrant, parking too close to a driveway/approach, parking in handicapped space without proper ID or any situation which could cause a traffic hazard. Additionally, select parking spaces in Elgin’s downtown have been reserved for curbside food pickup. These updated parking enforcement policies are in response to the Governor’s Stay at Home Order.

Stay at Home

The State’s Stay at Home Executive Order is in effect through April 7. That means non-essential businesses are shut down and people are urged to stay home and practice social distancing as much as possible. Visit our mapping resource hub to view a listing of businesses and nonprofits, their statuses, and offerings. Mayor Kaptain asks that all Elgin residents stay at home, if possible. 

Restaurants and Bars 

All Illinois bars and restaurants will be closed to dine-in customers amid the COVID-19 crisis. Many Elgin restaurants are still open for delivery or takeout orders. Many restaurants and their current service offerings are already listed on the City of Elgin’s Resource Mapping Hub, where residents can go for updated and accurate information. Businesses are encouraged to update their service offerings on the City of Elgin’s Resource Mapping Hub by completing the form at If a business is not yet listed on the resource mapping hub, it can be added by completing the signup form at

Elgin Public Schools 

Schools remain closed until April 8, 2020. Many school districts are offering remote learning/e-learning, including School District U-46 and Central School District 301. Contact your district directly for more information regarding food distribution.


The city’s parks have closed their facilities, but families will still be able to go outside and take a walk, run, or bike ride but should continue to practice social distancing by remaining 6 feet away from other people. DO NOT GATHER IN GROUPS. All playgrounds are closed because they pose a high risk of increasing transmission.


Many local churches have been streaming their services online.  

Grocery Stores 

Mayor Kaptain has urged Elgin residents not to hoard and stockpile food and home supplies as grocery stores, liquor stores, and convenience stores will remain open during the stay at home order. Many grocery stores are offering special shopping hours for seniors and immune compromised individuals so they can get the food and supplies they need safely. Seniors can call stores or look up their special hours online. 

How To Protect Yourself

Here’s what you can actually do to prevent getting ill:

  • The CDC and other officials have said people should wash their hands often, including before, during and after eating; after using the bathroom; and after blowing your nose, coughing or sneezing.
  • The CDC has a guide here for how to properly wash your hands. Remember: Wash with soap and water, scrubbing your hands for at least 20 seconds.
  • If you can’t wash your hands with soap and water, you can use an alcohol-based hand sanitizer, according to the Illinois Department of Public Health.
  • Avoid touching your face, especially your eyes, nose and mouth, with unwashed hands.
  • Clean and disinfect objects and surfaces you touch frequently, like cellphones and light switches. Here are tips from the CDC.
  • Stay home when you’re sick and avoid close contact with people who are sick.
  • Practice social distancing by staying at least six feet away from other people.
  • If you have to sneeze or cough with a tissue, throw it out immediately after using it, according to the CDC.


Coronavirus can be deadly, but the vast majority of cases have been mild. Those most at risk from the virus are people who are elderly or who have underlying health conditions.  Symptoms of coronavirus can appear two to 14 days after a person has been exposed to the virus, according to the Centers for Disease Control. People with no symptoms may have the virus and spread it to others.

The virus spreads between people through coughing and sneezing, according to the Illinois Department of Public Health.

The most common symptoms:

  • Fever
  • Cough
  • Shortness of breath

People have also experienced body aches, nasal congestion, runny nose and sore throat. If you or someone else has difficulty breathing, persistent pain or pressure in the chest, become confused, cannot be roused or develop a bluish face or lips, get immediate medical attention.

You can check out this COVID-19 Screening Tool that takes you through a series of questions related to the coronavirus to figure out the best course of action.

What To Do If You Think You’re Sick

Even if you’re not showing symptoms, the Elgin Department of Public Health recommends people coming from high-risk countries (here’s a CDC list) self-quarantine for 14 days after returning home.

If you do have symptoms of coronavirus, contact your primary doctor or a health care facility before going in. Explain your symptoms and tell them if you’ve come into close contact with anyone with coronavirus or traveled to an area where COVID-19 is widespread (here’s a CDC list) within the last 14 days.

From there, the experts will work with your local health department to determine what to do and if you need to be tested for coronavirus. And, of course, if you think you’re sick with coronavirus, don’t risk exposing other people to the virus. Those with questions and concerns about coronavirus can call the Illinois Department of Public Health at 800-889-3931.

Message from Mayor Kaptain Regarding the Stay-at-Home Order

On Friday, March 20, Governor Pritzker issued Executive Order 2020-10 requiring all Illinoisans to stay in their homes to prevent the further spread of COVID-19. The order prohibits things like visiting the homes of friends and holding gatherings of any size and closes all nonessential establishments, including most retail, recreation and entertainment businesses. It does NOT prohibit essential activities like going to the grocery store, receiving medical care, or taking your pet for a walk.

Useful Links

The City of Elgin encourages residents to rely on trustworthy sources, such as the CDC or local and state public health departments, for information about the novel coronavirus.

Centers for Disease Control and Prevention (CDC)

World Health Organization (WHO)

State of Illinois Coronavirus (COVID-19) Response Site

Illinois Department of Public Health (IDPH)

Kane County Health Department 

Cook County Health Department

Federal Trade Commission (FTC)

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