COVID-19 Resources and Information

The City of Elgin is working with its partners at the city, county, state, and federal levels on preparations and precautions regarding the spread of COVID-19 while continuously monitoring the global outbreak. The City will continue to take steps to keep residents and staff healthy, safe, and informed. New information and updates will be posted on our website and on our social media channels.

COVID-19 Dashboard

To view this dashboard on a separate browser page, click here.

Video Updates

Coronavirus: Phase 4 Information

Coronavirus: Phase 3 Information

COVID-19 Update from Fire Chief Cagann

Community Message from Mayor Kaptain

Restore Illinois Plan

The State of Illinois will be moving to Phase 4 of the "Restore Illinois" reopening plan on June 26.  

In Phase 4, face coverings continue to be required for all individuals who are in public places and unable to maintain adequate social distancing of six feet, except for children under two, those who cannot medically tolerate masks, and when with members of the same household.

Phase 4 allows for the following, subject to restrictions provided by the state, including capacity limits, face coverings and social distancing:

  • Gatherings of up to fifty people;
  • Indoor and outdoor dining at restaurants (visit Explore Elgin Area’s Website to find restaurants offering indoor and outdoor dining);
  • Fitness centers can re-open;
  • Indoor recreation, including bowling alleys and moving theaters, can re-open;
  • Youth and recreational sports are permitted.
For a phase 4 guideline overview, visit

To view the City of Elgin’s quick guide and FAQ’s on temporary outdoor seating for restaurants and bars, visit

Face Masks or Face Coverings

In phase 4, face coverings continue to be required for all individuals. Any individual who is over age two and able to medically tolerate a face-covering (a mask or cloth face-covering) shall be required to cover their nose and mouth with a face-covering when in a public place and unable to maintain a six-foot social distance. Face-coverings are required in public indoor spaces such as stores.

Growing evidence suggests COVID-19 can spread before people show symptoms (pre-symptomatic) and from people who have coronavirus but never show symptoms (asymptomatic). Face masks or face coverings can be made from materials in your home. To learn how to make your own mask or face covering, click here.

Additional resources & information

Small Business Assistance

To provide aid for small businesses in Illinois that have been impacted by the COVID-19 crisis, the State of Illinois has announced two financial assistance programs for small businesses. To learn more and apply, click here. 

Visit the Elgin Area Chamber and the Downtown Neighborhood Association for a comprehensive list of resources that are available for your business. 

The Department of Commerce and Economic Opportunity (DCEO) is launching the first round of Business Interruption Grants (BIG) by providing $60 million to businesses experiencing losses or business interruption as a result of COVID-19 related closures. The BIG Program is available for up to 3,500 businesses that experienced a limited ability to operate due to COVID-19 related closures. DCEO will begin distributing funds to qualifying businesses in early July. The total program funding will amount to at least $540 million in grants for small businesses, $270 million of which has been set aside for childcare providers and is funded by the CARES Act. 

Restaurants and Bars 

To prepare businesses and employers to implement new and updated safety guidelines in Phase 4, the State of Illinois has developed a business toolkit complete with signage, posters, and other resources to ensure business and activities are conducted in accordance with the latest public health recommendations. To access this toolkit, click here

During Phase 4, restaurants and bars may continue offering curbside take-out and delivery sales of alcohol, operate City-approved temporary outdoor seating areas and continue the temporary sales and delivery of "to go" mixed drinks/cocktails.

Those interested in creating an outdoor seating area should view the Quick Guide and FAQs at to determine what is necessary for their business to create a space while complying with state guidelines and providing the City with necessary documents.

All liquor licenses will now expire July 31, 2020, not April 30. The annual liquor license fee for the license year beginning April 30, 2020 is waived. This waiver applies to all license holders except for package liquor stores (any business with a B, B-1, B-2 B-4 or B-5 Class liquor license).

Many restaurants and their current service offerings are already listed on the City of Elgin’s Resource Mapping Hub, where residents can go for updated and accurate information. Businesses are encouraged to update their service offerings on the City of Elgin’s Resource Mapping Hub by completing the form here. If a business is not yet listed on the resource mapping hub, it can be added by completing the signup form here

Assistance for Seniors 

Older adults and people who have severe underlying medical conditions like heart or lung disease or diabetes are at higher risk for developing more serious complications from COVID-19 illness. Senior Services Associates, Inc. of Elgin has many programs in place to assist seniors who may need help with food, prescriptions, transportation and more. To contact Senior Services, please call 847-741-0404. Additionally, many stores are offering special shopping hours for seniors and people with underlying medical conditions. Please check with specific stores for details. 

Individuals Experiencing Homelessness

Individuals experiencing homelessness can contact the following organizations for help:

PADS of Elgin - 1730 Berkley St., Elgin, IL. 60123. Phone: 847-608-9744. Regular Hours: 9:00 a.m. - 5:00 p.m. and 7:00 p.m. – 9:30 a.m. (24 hour service). PADS provides day and overnight services for individuals in need. They provide a safe place to sleep, meals and showers. Each guest is provided an opportunity to meet with a case worker for assistance and long-term help in housing services, other resources, and outside referrals. COVID-19 Update: If you are in need of shelter, please call 847-608-9744.

Elgin Wayside Center - 453 Freemont St., Elgin, IL 60120. Phone: 847-695-4405. Regular Hours: 8:00 a.m. – 4:00 p.m. Elgin Wayside Center provides a day shelter for individuals in need. They provide meals, showers and day service programs. There is no religious requirement and participation in bible study is optional. COVID-19 Update: Wayside will now be open Monday thru Friday, 9 a.m. until 2 p.m. These adjusted hours for April will go into affect April 3, 2020. 

Vineyard Church of Elgin - 220 Division St., Elgin, IL. 60120. Phone: 847-697-8001. Hours: 7:00 a.m. – 8:00 a.m. Vineyard provides a breakfast meal Monday-Saturday morning’s at 7:00 a.m. COVID-19 Update: Vineyard is serving bagged sandwiches and other foods for takeout. No hot meals.

More information about local human services resources can be found in the City of Elgin’s Resource Mapping Hub.

How you can help

The best way to help one another during this difficult time is to stay home, but staying home doesn’t mean you can’t support your community. Here are a few ways you can help:

  • Donate to the Elgin Covid Response Fund
  • Donate to your favorite Elgin nonprofit organizations
  • Order curbside pickup from Elgin restaurants
  • Donate personal protective equipment (PPE) to your local hospitals and first responders (contact them directly for donation drop off instructions).

Useful Links

The City of Elgin encourages residents to rely on trustworthy sources, such as the CDC or local and state public health departments, for information and data about COVID-19.

Stay Connected to City of Elgin Updates

  1. 311

    Phone: 311 or 847-931-6001 if out of city limits